Common shipping queries answered
Shipping Options
* Sorry, this shipping option is currently unavailable!
Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, dispatch and delivery times are estimates only and are not guaranteed.
Free shipping on all orders over €125.00. For orders under €125.00, the following rates apply:
| Country | Price | Time |
|---|---|---|
| Austria | €7.00 | 5-8 business days |
| Belgium | €7.00 | 3-6 business days |
| Bulgaria | €7.00 | 4-7 business days |
| Croatia | €7.00 | 5-10 business days |
| Czech Republic | €7.00 | 5-8 business days |
| Denmark | €7.00 | 4-7 business days |
| Estonia | €7.00 | 2-5 business days |
| Finland | €7.00 | 3-6 business days |
| France | €7.00 | 4-7 business days |
| Germany | €7.00 | 3-9 business days |
| Greece | €7.00 | 5-8 business days |
| Hungary | €7.00 | 4-7 business days |
| Ireland | €7.00 | 5-8 business days |
| Israel | €7.00 | 5-15 business days |
| Italy | €7.00 | 5-8 business days |
| Lithuania | €7.00 | 2-5 business days |
| Luxembourg | €7.00 | 4-7 business days |
| Malta | €7.00 | 3-6 business days |
| Netherlands | €7.00 | 4-7 business days |
| Norway | €7.00 | 4-7 business days |
| Poland | €7.00 | 4-7 business days |
| Portugal | €7.00 | 8-12 business days |
| Romania | €7.00 | 6-9 business days |
| Russia | €7.00 | 5-15 business days |
| Slovakia | €7.00 | 5-8 business days |
| Slovenia | €7.00 | 5-8 business days |
| Spain | €7.00 | 4-8 business days |
| Sweden | €7.00 | 4-7 business days |
| Switzerland | €7.00 | 4-7 business days |
| United Kingdom | €7.00 | 4-7 business days |
| United States | €7.00 | 5-15 business days |
| Rest of Europe | €7.00 | 2-10 business days |
Please Note: We do not process orders on weekends and all major holidays! Your order will continue processing the following business day.
* If you can’t select your country on the “checkout page”, that means, we aren’t shipping to that specific country!
Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, dispatch and delivery times are estimates only and are not guaranteed.
| Country | Time |
|---|---|
| Austria | 3-4 business days |
| Belgium | 3-4 business days |
| Bulgaria | 5-6 business days |
| Croatia | 5-8 business days |
| Czech Republic | 3-5 business days |
| Denmark (Except Faroe Islands) | 4-5 business days |
| Estonia | 1-2 business days |
| Finland (Except Åland Islands) | 2-4 business days |
| France | 4-7 business days |
| Germany | 3-5 business days |
| Greece | 6-8 business days |
| Hungary | 3-4 business days |
| Ireland | 5-6 business days |
| Italy | 4-8 business days |
| Lithuania | 1-2 business days |
| Luxembourg | 3-4 business days |
| Netherlands | 3-4 business days |
| Poland | 2-4 business days |
| Portugal (Except Madeira, Azores) | 5-7 business days |
| Romania | 5-7 business days |
| Slovakia | 3-5 business days |
| Slovenia | 5-8 business days |
| Spain (Except Melilla, Ceuta, Canary Islands) | 5-8 business days |
| Sweden | 2-5 business days |
Please Note: We do not process orders on weekends and all major holidays! Your order will continue processing the following business day.
* If you can’t select your country on the “checkout page”, that means, we aren’t shipping to that specific country!
Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, dispatch and delivery times are estimates only and are not guaranteed.
| Country | Time |
|---|---|
| Austria | 7-8 business days |
| Belgium | 7-8 business days |
| Bulgaria | 7-8 business days |
| Croatia | 7-8 business days |
| Czech Republic | 7-8 business days |
| Denmark (Except Faroe Islands) | 7-8 business days |
| Finland (Except Åland Islands) | 7-8 business days |
| France | 7-8 business days |
| Germany | 7-8 business days |
| Greece | 7-8 business days |
| Hungary | 7-8 business days |
| Ireland | 7-8 business days |
| Italy | 7-8 business days |
| Luxembourg | 7-8 business days |
| Netherlands | 7-8 business days |
| Poland | 7-8 business days |
| Portugal (Except Madeira, Azores) | 7-8 business days |
| Romania | 7-8 business days |
| Slovakia | 7-8 business days |
| Slovenia | 7-8 business days |
| Spain (Except Melilla, Ceuta, Canary Islands) | 7-8 business days |
| Sweden | 7-8 business days |
Please Note: We do not process orders on weekends and all major holidays! Your order will continue processing the following business day.
* If you can’t select your country on the “checkout page”, that means, we aren’t shipping to that specific country!
Once it’s dispatched, the order status will be changed to “complete”. And tracking number will be added to your order notes! (You should also receive this note on email).
You can also login to your account, to check the status and tracking number of your order.
Most of the time, when delays occur, they are for reasons beyond our control (for example, due to holidays or very bad weather ), which affect the delivery time.
The maximum delivery time that local post gives is 30 days from day of dispatch.
Common payment queries answered
Payment Options
Proceed to Checkout and choose Bitcoin. This will generate a custom invoice where you will be given the exact amount to be sent to the specified address.
The checkout process with Bitcoins is as simple as sending an email. Bitcoin makes payments instant, secure, and global.
After you completed your order, we will add to order notes our bank account details, where to transfer money. Once we receive the money, we will dispatch your order.
After you completed your order, we will add to order notes our payment options, including our PayPal link where you can make the payment. Once we receive the money, we will dispatch your order.
Cash on Delivery (COD) is currently unavailable as a payment method when ordering in our online store.
Order confirmation email is sent automatically as soon as the order is placed and should be delivered to your inbox almost instantly (if you provided correct email address). Before anything, please check your spam and junk folder as some email filters can trap such transactional emails there. If the email is not there, then the problem could be due to some technical issues. You can always view your order and check its current status in the customer account.